Refund policy

Last updated: October 21, 2026

Returns and cancellations

Return eligibility depends on the items in your order. Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

You may request a return within 14 days after the last item on your order is delivered. Return shipping is free and we will provide a return label. You can request cancellation of your order until the item is shipped.

How to start a return or cancellation

To start a return or cancellation, contact us through our contact page or by email with your order number. If your return is approved, we will send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Refunds

Once we receive and inspect your return, we will let you know if your refund is approved. If approved, the refund is issued to your original payment method within 10 business days. It may take additional time for your bank or card company to post the refund.

Damages and issues

Please inspect your order on delivery and contact us immediately if an item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.